Theresa O

October 1st – October 26th ( 28.25 hours) – One meaningful experience I recently had in the internship program was working at two different veterinary clinics, and having to leave one of them. This is a problem that occurred for me because I had been applying to a variety of different clinics hoping that they’d accept me as an intern because many of them were saying no due to the COVID-19 virus or just because they didn’t accept high school interns. I was coming in to work for both clinics, but I knew I had to drop one of them. In this experience I felt anxious because I wasn’t sure how to professionally tell the clinics that I needed to go through this trial run to make sure that interning there would be the best fit for me. Also, I was nervous to call one of them and tell them that I wouldn’t be coming back. I learned that in the professional world sometimes there may be more than one opportunity available, and it’s always best to go with what works. I grew from this because it taught me how to professionally leave a workplace that does not work out for myself.

In the internship program, I hope that I’m able to continue to learn more from Mrs. Wahl about how to be a professional in the workforce. I’ve already learned how to proficiently draft a resume and an email, so I hope I get to learn more relevant and similar life skills such as previously mentioned. What I hope I’m able to learn from my mentor would be how to perform blood draws on an animal. I’ve already learned how to properly restrain a cat and dog for different blood draws such as saphenous, cephalic, and jugular, but I’d like to attain the skill of properly drawing blood since that’s something I will have to do in the future as a veterinarian. I think that with time I will be allowed to learn how to perform a blood draw. As of right now, however, I don’t have the necessary experience or complete trust of my mentor considering it’s only been two weeks since I started interning there.

As a professional, I’ve learned how to proficiently conduct a physical exam on a dog at Camino Seco Pet Clinic. After the first week of working at an animal clinic, Ms. Mary allowed me to watch as she performed a physical exam. When the next dog we had come in, she allowed me to do the physical exam and critiqued me on what I could do better. The next day I was allowed to perform the physical exam by myself, though I’m sure Ms. Mary went over what I typed out on the computer. As a student, I’ve better learned the soft skill of research. I had to look up several different clinics and call them to try and find an internship. For every clinic I called I also had to make a list of who I called and whether or not they said they were going to get back to me. I also researched where the clinics are located, who the doctor is, and if they have acceptable reviews.

October 27th – November 9th (13.75 hours) – One meaningful experience I’ve had in the internship program was when I was allowed to show a nice young adult woman how to correctly perform certain restraints and a physical exam on a dog. She was shadowing the veterinarian for the day because she wanted to know if she wanted to become a veterinary technician instead of being a medical assistant. At that moment I felt like I had established trust with the employees after interning there for a while since I was allowed to instruct her without much supervision. I know I’m just an intern, but I also felt like I was really a part of Camino Seco Pet Clinic as an employee. I understood at that moment just how much I’ve been able to learn during this period of time while working at a veterinary clinic. I grew from this experience because it taught me that if I work responsibly and learn diligently I will be able to help other people in the future by learning more about their animals or how to properly take care of their animals.

November 10th – November 23rd (13.23 hours) – One meaningful experience I recently had in the internship program was experiencing a death for the first time in the clinic. A young puppy that an owner had found in Mexico was brought in weak and dehydrated. Mrs. Mary administered fluids and placed it on a heated mat and allowed me to watch over the puppy as she went to work on other patients. It was really frustrating watching this little puppy struggle to stay alive as I wasn’t able to do much but watch and make sure he kept breathing. It was even more difficult to watch as the puppy slowly stopped breathing, and I rushed to alarm Ms. Mary who quickly took the puppy to the doctor, but in the end, the puppy didn’t make it. I learned that even if you do your best to save a patient, sometimes there’s nothing you can do to prevent them from dying. I grew from this experience because it taught me that it’s impossible to save every patient who comes in the door, but as long as I know I at least tried, and saved as many animals as I could, it’s all worth it in the end.

The expectations for my conduct and personality are that I need to remain professional when working and addressing other clients or when performing my duties with my coworkers. I also am expected to act in a friendly but respectful manner when speaking with the staff. The same can be said for when I address clients. It is important to have positive body language and speak loudly when addressing clients, especially since it may be difficult for them to hear through the mask. However, If I am engaging in a casual conversation with my mentor, it is permissible to act and talk in an informal way. My coworkers are always professional when addressing a client, and they always make sure to act friendly clarify instructions when needed. When there is work to be done, they also talk to each other in a professional way. With that being said, when the work is done, they also talk in a casual manner to each other.

I have to actively work to make sure that I am acting in a professional manner. I make sure to ask questions when the time is appropriate and do my best to act like a professional when I’m able to talk with a client about their animal. I also have to actively try and read their body language and the way they talk which is sometimes complicated because I can’t see most of their face when they have a mask on. When I make a mistake, I do my best to remain calm and fix and learn from the situation. I’m also working to adapt to the fast-paced work environment that occurs when there are multiple patients in need of attending. I’m used to being able to take my time to learn new information, but when I’m in the moment and certain tasks or duties need to be performed, I have to work on performing as fast as the other staff are able. Sometimes I have to just observe as a task is done so that I don’t prevent it from being completed inefficiently.

I learned the word mentation as I was performing a physical exam on a dog. Mentation means mental activity, which is something that needs to be observed from a patient to make sure it is normal. If it wasn’t normal, it would mean there are some underlying health issue that needs to be addressed.

November 24th – December 7th () –